by Alexander von Hoffman and Matthew Arck |
Although many in the
housing and community development field are excited by the idea of collaboration
between organizations, such partnerships are often easier said than done. In practice,
as our new case study of a partnership in Chicago shows, effective collaboration requires the partners to be thoughtful, nimble,
and flexible.
The case study analyzes
the work of the Chicago CDFI Collaborative, a partnership of the Community Investment Corporation
(CIC), the Chicago Community Loan Fund (CCLF), and Neighborhood Lending Services (NLS). In 2014, the collaborative received a 3-year, $5 million grant from PRO Neighborhoods, a $125 million, 5-year grant program of
JPMorgan Chase & Co. that supports community development financial
institutions (CDFIs) pursuing innovative collaborations. The Chicago CDFI Collaborative used the money
to restore abandoned and dilapidated housing in economically depressed
neighborhoods, such as Englewood and West Woodlawn, which were particularly
affected by foreclosures in the financial crisis. To do so, it provided loans and technical assistance that
helped small-scale investors and owner-occupants purchase and
rehabilitate one-to-four-unit buildings, which comprise nearly half of the
affordable rental stock in Chicago.
The Chicago CDFI Collaborative helped a small-scale investor acquire and rehabilitate this home in the Chatham neighborhood on Chicago’s South Side. (Photo by Nathan Hardy.) |
By
By early 2017, the collaborative had lent nearly $25 million, acquired or financed the acquisition of 430 properties, and helped to preserve almost 600 housing units in low-income communities. In interviews, leaders of the Chicago CDFIs identified four important lessons that emerged from their work.
1. Try
new approaches
Although
each member of the Chicago CDFI Collaborative is a well-established community
lender, none of them had focused extensively on abandoned one-to-four-unit
buildings. The new partnership enabled the officers of these groups to tackle
this vexing problem on a large scale. The lesson, according to Robin Coffey, Chief
Credit Officer of NLS, is that instead of “trying to play it safe” by simply expanding
the volume of their current lending practices, collaborating CDFIs should imagine
“how can we work together to change the way that we’re approaching something” so
they can better aid residents of troubled low-income communities.
Some
CDFI leaders might be wary of this approach because they perceive other CDFIs
as rivals, but participants in the Chicago collaborative said that is not the
case. In the CDFI field, Wendell Harris, Director of Lending Operations for
CCLF, asserts, “there is so much work that needs to be done, there really is no
discussion of us being competitors.”
2. Pursue
many lines of attack
CDFIs
must develop and carry out a multi-faceted strategy to overcome the multiple
and systemic obstacles to revitalization in depressed neighborhoods. One way to
do this is by targeting neighborhoods that have other revitalization programs
already in place. For example, the Chicago CDFIs prioritized lending in seven
neighborhoods where their organizations already were working. Moreover, since NLS’s parent organization,
Neighborhood Housing Services of Chicago, also dispersed grants from the City
of Chicago that help low- and moderate-income homeowners improve the exteriors
of their homes, NLS was able to direct some of those outside grants to the same
neighborhoods targeted by the Chicago CDFI Collaborative. According to Coffey,
this reinforced the coalition’s revitalization efforts. When a potential buyer
saw improvements being made to other buildings, the NLS leader explained, he or
she would conclude that the neighborhood was “not as bad as I thought.”
In
addition, the neighborhoods selected by the Chicago CDFIs were part of a
larger set of neighborhoods that received funding from the City of Chicago’s
Micro-Market Recovery Program, which supports a variety of revitalization
efforts. Adding the PRO Neighborhoods funds to these other tools, such as financial
assistance and community organizing, Coffey noted, “made it that much more
effective.”
3. Communicate
regularly and in-person
Leaders
of the collaborating CDFIs stressed that regularly scheduled, in-person meetings
were a key to their success. Monthly meetings facilitated open communication,
which in turn helped create an effective, adaptive partnership. Doing so in face-to-face
meetings rather than conference calls meant that the partners had fewer
distractions and were more likely to focus on the work at hand.
The
face-to-face meetings also helped partners discover issues sooner than they
might have otherwise, and, according to Coffey, gave them a “sense of urgency” to
solve the problems that emerged in their discussions. Conferring in person,
Harris added, encouraged the partners to share information about their networks
of people in the field as well as details about properties that were under
discussion. In one meeting, for instance, CIC’s representative told the group
that it had acquired a building in a particular neighborhood, and NLS’s
representative suggested an owner-occupant who would likely be interested in acquiring
and rehabbing it.
4. Expect
the unexpected and adapt to it
Leaders
of collaborating CDFIs must be prepared to respond to unexpected conditions on
the ground. Going into the venture, the partners in Chicago initially thought the
best strategy was to target long-vacant homes for rehabilitation. However, Coffey
recalled, “we learned really quickly that getting people into homes so that
they wouldn’t become vacant” was easier for the homeowner and better for the
block. The partners also discovered that, despite the robust technical
assistance provided by the Chicago CDFI Collaborative, many potential
owner-occupants remained doubtful they possessed the expertise necessary
to rehab long-vacant properties. To adapt, NLS’s
leaders broadened their strategy to include run-down buildings that were not currently
vacant, but were likely to become vacant if major repairs were not done in the near
future.
The members of the Chicago Collaborative also encountered unexpected difficulty when they tried to carry out their core strategy to acquire and renovate large numbers of distressed properties in close proximity. In response, they expanded their efforts beyond simply acquiring foreclosed buildings to include buying tax liens on properties and purchasing and reconverting condominiums back into single properties. Without such changes, said Andre Collins, vice-president of acquisition and disposition strategy for CIC, the Collaborative would have rehabilitated fewer properties and preserved fewer affordable units than they did.
Taken
together, these practices can help collaborative efforts succeed, which, Harris
says, is particularly important because “it takes a collaborative effort to
make things better.”