Collaborations by Design: CDFIs, Capital Absorption, and the Creation of Community Investment Systems

by Erin Shackelford
Initiative for
Responsible Investment
HKS

Rebuilding disinvested communities takes more than money. Rather, as research done by the Initiative for Responsible Investment (IRI) at the Harvard Kennedy School has shown, places that have been starved of resources for extended periods of time often lack the policies, practices, or relationships they need to effectively leverage existing or new resources.

IRI's capital absorption framework not only recognizes that there is a complex system that governs how resources flow into communities, it also provides a way to think beyond individual transactions to identify changes at a system level so that investment is used more effectively to achieve community goals. Potential system-level interventions can include bringing new partners to the table, identifying new resources that can be provided by existing partners, creating different ways of doing business, and changing the policies and relationships that determine the allocation of money and other resources.

Many of these approaches are central to strategies used in collaborative initiatives carried out by Community Development Financial Institutions (CDFIs) that have been funded by JPMorgan Chase & Co.'s PRO Neighborhoods program. The growing collaboration among CDFIs—which can be banks, credit unions, or other financial institutions that have a primary mission to provide access to financial services in low-income communities—have included the development of joint products and services, efforts to share risk and expertise, jointly developed new technologies, and the development of larger scale projects which could attract additional investors.

A new case study, which uses this "capital absorption" framework to examine many of the collaborative efforts funded by the PRO Neighborhoods initiative, finds that the funding spurred three types of collaborations that together increased the CDFIs' ability to respond more effectively to key needs and concerns. In particular, the grants helped:

1. Spur internal institutional change within CDFIs: Within institutions, flexible support to enter into new areas of lending, as provided by the PRO Neighborhoods grants, is tied to the ability to devote resources to strategic development and organizational learning. These are scarce resources for CDFIs, which, by necessity, tend to have a transactional focus. These resources can prove crucial for CDFIs seeking to expand their geographic and/or sectoral range, and those hoping to deepen engagement with the communities they serve.
   
2. Foster collaboration among CDFIs: PRO Neighborhoods awards enabled CDFIs to share best practices, support collaborators with challenges, and closely observe (and learn from) each other's practices. The structured collaborations and regular exchanges that came with project execution shed light on new practices and built relationships that are likely to endure well beyond the grant cycle. These connections are critically important because finding the time and space to learn from peer institutions is a crucial aspect of organizational development.
   
3. Expand CDFIs' connections with broader "Community Investment Systems": The benefits of collaboration came not just from the interchange among and between CDFIs, but also through the CDFIs' engagement with the larger "community investment systems" in the neighborhoods served by the various CDFIs. This occurred because the focus on innovation and collaboration led CDFI practitioners to engage with a variety of key actors in the broader ecosystem, including leaders of community advocacy groups, elected and appointed officials, representatives of local trade associations, and representatives of firms that provide collateral and financial services.

These conclusions suggest two key lessons for funders who want to effectively structure grant programs aimed at encouraging collaboration. These are:

1. Collaboration takes a big incentive. Creating the time and space to establish an ongoing collaboration is challenging for organizations where time, staffing, and funding are constrained. The significant funding provided by the PRO Neighborhoods program offered a critical incentive for CDFIs to establish ongoing collaborations.
   
2. Collaboration can take many forms, shaped by different systemic challenges. From a nationwide, spoke-and-wheel collaboration focused on addressing food deserts, to the collaboration of place-based actors to support the specific needs of their community, PRO Neighborhoods collaboratives are unique and varied in scope, shape, and sector. The funder's flexibility gave leaders of the CDFI collaboratives the time and space they needed to understand, identify, and address the different systemic challenges that existed in their unique sectors and places.

The capital absorption framework points to the importance of considering not just the transactions in question, but the broader system of community investment in which CDFIs operate. Funders and other actors in the community investment system can benefit from the observation and lessons that emerge as CDFIs collaboratively develop innovative practices to help revitalized disinvested communities.

CDFI Collaboration Enables New Lending to Nonprofit Community Organizations in Minneapolis and Cincinnati

by Alexander von Hoffman
Senior Research Fellow

In the United States, nonprofit organizations provide a wide range of vital services to low-income people, but are often hampered by their inability to buy or upgrade the buildings where they operate. Because of the unconventional or irregular nature of many nonprofits' finances, banks are usually reluctant to give them traditional mortgage loans. Moreover, other pillars of support for non profits - public-sector funders, philanthropic foundations, and individual donors - generally prefer to underwrite programs, not facilities.

All of which makes the Midwest Nonprofit Lenders Alliance (MNLA), the subject of a Joint Center case study, noteworthy. This consortium of three community development financial institutions (CDFIs) came together specifically to provide facility loans to nonprofit organizations serving low-income residents of the Minneapolis-St. Paul, Cincinnati, and Dayton metropolitan areas. Catalyzed by a $3 million award from the JPMorgan Chase & Co. Partnerships for Raising Opportunities in Neighborhoods (PRO Neighborhoods) program, MNLA builds on the unique strengths of its three members: IFF (originally named the Illinois Facilities Fund), which acts as lender, real estate consultant, and developer throughout the Midwest; the Nonprofits Assistance Fund (NAF), which provides loans, financial training, and management advice to its nonprofit clients; and the Cincinnati Development Fund (CDF), which has specialized in loans to develop housing and rehabilitate commercial buildings in low-income neighborhoods in Cincinnati and nearby Kentucky. By sharing capital, underwriting expertise, and knowledge of local markets, the three entities have provided more than $13 million to 14 nonprofit entities looking to purchase or upgrade their facilities.

Community Matters, a Cincinnati nonprofit, opened the Wishing Well Laundromat in Cincinnati's Lower Price Hill Neighborhood using a loan from MNLA partner Cincinnati Development Fund.

Four important lessons emerge from this work:

1. Know your markets. This means not only identifying and reaching potential borrowers, but also learning about the competition for those borrowers. According to Kate Barr, chief executive officer of NAF, MNLA's leaders initially thought they could target nonprofits that fell just short of traditional banks' credit standards. But in the first year of the partnership, they discovered "that strata doesn't exist." Instead, the partners found clients who needed funding for unique (but financially viable) transactions that traditional banks would not finance, like converting an abandoned grocery store into a community space. Armed with this knowledge, MNLA aimed an intensive outreach campaign at community organizations and professional networks and created a viable market niche.
   
2. Some worthy nonprofits require non-standard loans. Underwriting these types of loans requires a deep knowledge of the prospective borrowers' finances, operations, and goals, which allows lenders to match the needs and financial resources of their customers. Making a loan to Cincinnati's Bi-Okoto Drum and Dance Theater, recalls CDF president and CEO Jeanne Golliher, "took a lot of sitting down, rolling up sleeves, and getting comfortable with the realities behind their financial statements." Although such personalized loans are time consuming, they provide needed credit to agencies that otherwise might now have been able to receive it.
   
3. CDFIs may find fruitful collaborations with unexpected partners. Different areas of expertise may offer the possibility of complementary business lines. Although CDF's small staff regularly approved loans for affordable housing projects built by nonprofit entities, the expertise and familiarity needed to make facility loans was, Golliher observes, "beyond our capacity." Within the MNLA umbrella, however, the lead organization, IFF, not only provided training in underwriting such loans, but also the capital to fund them.
   
4. Partner organizations should seek common understanding of key terms, concepts, and practices. Lending practices are complex, and lending practitioners use shorthand to refer to different aspects of their work. So it is that key officials in organizations, even in CDFIs with similar missions, often use different language, approaches, and practices when crafting loan packages. Therefore, groups working together need to make sure that they agree on the meaning of the many terms and actions involved in the lending process. Particularly in the early stages of a collaborative venture like MNLA, explains Joe Neri, CEO of IFF, "you really cannot overdo" the time and attention paid to defining terms and practices.

Successful Collaboration in Community Development: Easier Said Than Done

by Alexander Von Hoffman
Senior Research Fellow

What are the keys to successful collaborations of nonprofit housing organizations? A remarkable attempt to form a novel alliance by five such groups in western New York State reveals several keys to an effective collaboration. Each of the five organizations -- NeighborWorks® Rochester, West Side (Buffalo) Neighborhood Housing Services, Niagara Falls Neighborhood Housing Services, Arbor Housing and Development, and NeighborWorks® Home Resources -- were long-established in their geographic areas. Moreover, each belonged to the network of NeighborWorks® America, a congressionally chartered nonprofit corporation that provides grants, technical assistance, training, and organizational assessment to housing and community development organizations. Their experiences, which are documented in a recent Joint Center case study, shows both the problems and the possibilities of putting the idea of collaboration into action.

Buffalo, New York

Before going into details, it bears mention that it has become almost an axiom in the community development field that nonprofit organizations must "collaborate" if they are going to survive, much less transform low-income communities. And the idea of collaboration is appealing: two or more organizations agree to coordinate activities in a systematic way -- as opposed to carrying out a one-time joint venture. Such collaborations can range from a temporary partnership to outright mergers (or anything in between). But many practitioners and scholars believe such initiatives can address a host of serious problems. For most community development organizations, money is always short, and especially so in recent years as the federal government has reduced funding for the Community Development Block Grant (CDBG) program. In addition, many nonprofit groups appear to be financially weak, undersized, relatively unproductive, organizationally stagnant, or some combination of the above. By sharing business lines, programs, and administrative functions, smaller and financially weaker groups could become more efficient and possibly tap the resources and knowledge of stronger organizations. If so, they could stabilize their finances and begin to grow, which would allow them to devote more time and attention to serving their low- and moderate-income constituents effectively.

But as the new case study documents, putting these ideas into practice can be difficult. After extensive discussions, in 2012 the leaders of five western New York State groups devised the concept of a "collaborative merger." In this structure, each organization would become a subsidiary division of a new central organization. As subsidiaries, the five groups would maintain their separate identities, offices, and geographic service areas while increasing their capabilities and expanding the types and volume of business. The central organizations, which would be overseen by board members from each of the participating groups, would provide core administrative functions, and, in doing so, bring the efficiency and resources of a large organization to the work of what had been separate smaller groups.

Just as the groups were about to create the new entity, however, the alliance came to an abrupt halt. Many factors contributed to the breakdown of the process. The biggest obstacle was the difficulty of bringing five disparate groups together under a common structure. The organizations covered starkly different kinds of geographic territories. Three of the organizations (NeighborWorks® Rochester, West Side Neighborhood Housing Services (Buffalo), and Niagara Falls Neighborhood Housing Services) were rooted in cities. The other two (Arbor Housing and Development, and NeighborWorks® Home Resources) were rural entities with geographically extensive service areas.

Moreover, there were significant differences in the organizations' programmatic offerings. Arbor, the largest of the five groups not only provided residential services for people with special needs and victims of domestic violence, it also developed and managed low-income housing. The other four groups were traditional "neighborhood housing service" groups that emphasized homeownership counseling, lending, and community engagement. Over time, key staff and board members of the housing service organizations became increasingly concerned that if the alliance went forward, their organizations would lose their identities and be less able to perform their core functions. Ultimately, the concerns became so great that the groups' leaders decided not to proceed with the planned alliance.

That was not the end of the story, however. Following the original idea, albeit on a smaller scale, the three urban-oriented neighborhood housing service groups (NeighborWorks® Rochester, West Side Neighborhood Services, and Niagara Falls Neighborhood Housing Services) merged to form a new organization called NeighborWorks® Community Partners. Meanwhile, Arbor, which continued to be a NeighborWorks® member, has not only thrived, but has also expanded its service area as far as Pennsylvania and Albany, NY. The fifth organization, NeighborWorks® Home Resources, remained in business under the name Rural Revitalization Corporation, but has left the NeighborWorks® network.

The experiences of these five organizations not only underscores the importance of building trust among partners in any collaboration, it also offers several lessons for those interested in collaborating with other entities. First, prospective collaborators might do well to begin by collaborating on actual programs before they start building a grand organizational structure. Second, collaborators should take time to develop a common vision, which means wrestling honestly with with the differences that separate the participating groups. Third, and related to the above, communication - open and constant - is essential, as is the full and committed participation of all of the involved parties. The leaders of such efforts must go to great lengths to ensure that everyone - including staff and board members from all the organizations - understand and support the collaborative effort.

Finally, everyone must understand that bringing existing groups into a new organizational arrangement is not business as usual. It is an act of creation that will change the status quo. Such a collaboration requires extraordinary care to ensure that the participants recognize the process and the outcome as legitimate. And this in turn means it is essential to tackle difficult questions about management, sharing leadership, and the roles and responsibilities of staff and board members sooner rather than later.

Making Collaboration Work: Four Lessons from Chicago CDFIs

by Alexander von Hoffman
and Matthew Arck

Although many in the housing and community development field are excited by the idea of collaboration between organizations, such partnerships are often easier said than done. In practice, as our new case study of a partnership in Chicago shows, effective collaboration requires the partners to be thoughtful, nimble, and flexible.

The case study analyzes the work of the Chicago CDFI Collaborative, a partnership of the Community Investment Corporation (CIC), the Chicago Community Loan Fund (CCLF), and Neighborhood Lending Services (NLS). In 2014, the collaborative received a 3-year, $5 million grant from PRO Neighborhoods, a $125 million, 5-year grant program of JPMorgan Chase & Co. that supports community development financial institutions (CDFIs) pursuing innovative collaborations. The Chicago CDFI Collaborative used the money to restore abandoned and dilapidated housing in economically depressed neighborhoods, such as Englewood and West Woodlawn, which were particularly affected by foreclosures in the financial crisis. To do so, it provided loans and technical assistance that helped small-scale investors and owner-occupants purchase and rehabilitate one-to-four-unit buildings, which comprise nearly half of the affordable rental stock in Chicago.

The Chicago CDFI Collaborative helped a small-scale investor acquire and rehabilitate this home in the Chatham neighborhood on Chicago’s South Side. (Photo by Nathan Hardy.)

By 
By early 2017, the collaborative had lent nearly $25 million, acquired or financed the acquisition of 430 properties, and helped to preserve almost 600 housing units in low-income communities.  In interviews, leaders of the Chicago CDFIs identified four important lessons that emerged from their work.

1. Try new approaches

Although each member of the Chicago CDFI Collaborative is a well-established community lender, none of them had focused extensively on abandoned one-to-four-unit buildings. The new partnership enabled the officers of these groups to tackle this vexing problem on a large scale. The lesson, according to Robin Coffey, Chief Credit Officer of NLS, is that instead of “trying to play it safe” by simply expanding the volume of their current lending practices, collaborating CDFIs should imagine “how can we work together to change the way that we’re approaching something” so they can better aid residents of troubled low-income communities.

Some CDFI leaders might be wary of this approach because they perceive other CDFIs as rivals, but participants in the Chicago collaborative said that is not the case. In the CDFI field, Wendell Harris, Director of Lending Operations for CCLF, asserts, “there is so much work that needs to be done, there really is no discussion of us being competitors.”

2. Pursue many lines of attack

CDFIs must develop and carry out a multi-faceted strategy to overcome the multiple and systemic obstacles to revitalization in depressed neighborhoods. One way to do this is by targeting neighborhoods that have other revitalization programs already in place. For example, the Chicago CDFIs prioritized lending in seven neighborhoods where their organizations already were working.  Moreover, since NLS’s parent organization, Neighborhood Housing Services of Chicago, also dispersed grants from the City of Chicago that help low- and moderate-income homeowners improve the exteriors of their homes, NLS was able to direct some of those outside grants to the same neighborhoods targeted by the Chicago CDFI Collaborative. According to Coffey, this reinforced the coalition’s revitalization efforts. When a potential buyer saw improvements being made to other buildings, the NLS leader explained, he or she would conclude that the neighborhood was “not as bad as I thought.”

In addition, the neighborhoods selected by the Chicago CDFIs were part of a larger set of neighborhoods that received funding from the City of Chicago’s Micro-Market Recovery Program, which supports a variety of revitalization efforts. Adding the PRO Neighborhoods funds to these other tools, such as financial assistance and community organizing, Coffey noted, “made it that much more effective.”

3. Communicate regularly and in-person

Leaders of the collaborating CDFIs stressed that regularly scheduled, in-person meetings were a key to their success. Monthly meetings facilitated open communication, which in turn helped create an effective, adaptive partnership. Doing so in face-to-face meetings rather than conference calls meant that the partners had fewer distractions and were more likely to focus on the work at hand.

The face-to-face meetings also helped partners discover issues sooner than they might have otherwise, and, according to Coffey, gave them a “sense of urgency” to solve the problems that emerged in their discussions. Conferring in person, Harris added, encouraged the partners to share information about their networks of people in the field as well as details about properties that were under discussion. In one meeting, for instance, CIC’s representative told the group that it had acquired a building in a particular neighborhood, and NLS’s representative suggested an owner-occupant who would likely be interested in acquiring and rehabbing it.  

4. Expect the unexpected and adapt to it

Leaders of collaborating CDFIs must be prepared to respond to unexpected conditions on the ground. Going into the venture, the partners in Chicago initially thought the best strategy was to target long-vacant homes for rehabilitation. However, Coffey recalled, “we learned really quickly that getting people into homes so that they wouldn’t become vacant” was easier for the homeowner and better for the block. The partners also discovered that, despite the robust technical assistance provided by the Chicago CDFI Collaborative, many potential owner-occupants remained doubtful they possessed the expertise necessary to rehab long-vacant properties. To adapt, NLS’s leaders broadened their strategy to include run-down buildings that were not currently vacant, but were likely to become vacant if major repairs were not done in the near future.

The members of the Chicago Collaborative also encountered unexpected difficulty when they tried to carry out their core strategy to acquire and renovate large numbers of distressed properties in close proximity. In response, they expanded their efforts beyond simply acquiring foreclosed buildings to include buying tax liens on properties and purchasing and reconverting condominiums back into single properties. Without such changes, said Andre Collins, vice-president of acquisition and disposition strategy for CIC, the Collaborative would have rehabilitated fewer properties and preserved fewer affordable units than they did.

Taken together, these practices can help collaborative efforts succeed, which, Harris says, is particularly important because “it takes a collaborative effort to make things better.”

Cincinnati Event Focuses on Lessons from the PRO Neighborhoods Initiative

by Matthew Arck
Associate Analyst

The challenges—and the unexpected benefits—of collaboration among community development financial institutions (CDFIs) were the subject of a recent gathering in Cincinnati that focused on the experiences of CDFIs that have received funding from the Partnerships for Raising Opportunities in Neighborhoods (PRO Neighborhoods) program, a five-year, $125 million competitive initiative funded by JPMorgan Chase.

Kicking off the event, Karen Keogh, Head of Global Philanthropy at JPMorgan Chase, welcomed civic and non-profit leaders, along with the directors of the award-winning CDFIs to a renovated union hall in Cincinnati’s Over-the-Rhine neighborhood, commenting that the neighborhood, which many of the attendees had a personal hand in revitalizing, was “like Brooklyn, but cooler.” In her remarks, Keogh described JPMorgan Chase’s philanthropic efforts, focused on workforce readiness, small business growth, consumer financial health, and supporting communities and neighborhoods. Part of this last area of focus, the PRO Neighborhoods initiative encourages CDFIs to take on specific community development challenges.

At the event, Alexander von Hoffman, a Joint Center Senior Research Fellow who is examining the initiative’s methods and achievements, and Colleen Briggs, Executive Director of Community Innovation at JPMorgan Chase, discussed findings of the Joint Center’s research on the work of the PRO Neighborhoods recipients. Dr. von Hoffman noted that, according to a Progress Report released last fall, the entities funded by the first seven PRO Neighborhood awards have made $240 million in loans and leveraged another $350 million in additional funding. This funding has helped create 2,400 jobs and produced or preserved 1,600 units of affordable housing. 

These efforts, von Hoffman said, spanned a wide array of programs, partnerships, and places. They ranged from groups like ROC USA, which took its model of helping the residents of manufactured houses purchase their mobile-home parks into new states, to collaborations between diverse programs in specific areas, such as PRO Oakland, which makes loans to small businesses, nonprofit groups, and low-income housing developers along International Boulevard and in downtown Oakland, California. Carrying out complex collaborations in diverse locales, von Hoffman explained, has taught the PRO Neighborhoods group leaders that to succeed they must be flexible, sensitive to markets, and communicate regularly with their partners.

L-R: Charlie Corrigan (Vice President, JPMorgan Chase) moderates as Joe Neri (CEO, IFF) and Jeanne Golliher (CEO, Cincinnati Development Fund) discuss lessons from their CDFI collaboration, the Midwest Nonprofit Lenders Alliance. 

Successful partnerships require strong relationships, added Jeanne Golliher and Joe Neri, the CEOs of Cincinnati Development Fund (CDF) and IFF, two CDFIs that were part of the Midwest Nonprofit Lenders Alliance (MNLA), one of seven entities funded in 2014 via a pilot program that became the PRO Neighborhoods initiative. They explained that MNLA, which is the subject of a recent Joint Center case study, brought together CDF’s local knowledge and IFF’s underwriting expertise to provide long-term facility loans to nonprofits in the Cincinnati and Dayton, Ohio, metro areas. (These included several projects in the Over-the-Rhine neighborhood.) Recounting the “courtship” that led to the CDF and IFF collaboration, Neri and Golliher described how clear communication and commitment to shared values and social goals turned “love at first sight” into a strong and fruitful “marriage.” Neri, for example, noted that Golliher’s passion for the people of Cincinnati ultimately led IFF to provide funding for a homeless shelter that was outside their organizations’ planned collaboration.

In formal and informal discussions at the event, leaders of other entities that have been funded by the PRO Neighborhoods program echoed Golliher and Neri’s remarks. Several participants noted that getting on the same page and hashing out details at the beginning of a collaboration can easily take a full year. This means that potential partners must be patient and probably should build “ramp-up” time into their plans. Extending the relationship metaphor that Neri and Golliher had used, several people also cautioned against “shotgun marriages” between CDFIs who come together only to secure funding from grants. While such partnerships may initially seem like a good idea, poorly thought out collaborations often end in heartbreak, they warned. On the other hand, some participants noted, well-thought out collaborations often go beyond their original scope and foster a sense of commonality and common purpose that led to better engagement with local officials and civic leaders. 

CDFIs Collaborate to Send More Capital to Low-Income Communities

by Matthew Arck
Research Associate

This post is the second in a series about the results of the Partnerships for Raising Opportunity in Neighborhoods program (PRO Neighborhoods), a grant program of JPMorgan Chase & Co. that provides grants to support collaboration among groups of community development financial institutions (CDFIs). See previous post and our recently released progress report.

Early results of the PRO Neighborhoods program suggest that new ways of deploying capital can help improve the lives of Americans who live in low-income communities.

For more than two decades, community development financial institutions (CDFIs) have been lending money to improve social conditions in America’s disadvantaged neighborhoods. Despite their growing importance, however, CDFIs generally have been unable to raise enough capital to meet the potential demand in their underserved markets. The small size of most CDFIs (the average loan fund holds only $7 million in assets) and the risky appearance of their loans (due to the nature of their borrowers and locations) often scare off large institutional lenders and capital market buyers.

To encourage CDFIs to expand their lending capacity through collaborations, in 2014 JPMorgan Chase initiated the PRO Neighborhoods program. In the first year, JPMorgan Chase awarded $33 million to seven groups made up of 26 CDFIs with less than $75 million in net assets. In a new progress report, we found that awardees devised a variety of creative strategies to meet their need for additional capital.

Some of the awardees increased funding to community development projects through leverage or partnerships. In the Adelante Phoenix! collaboration, Raza Development Fund (RDF), committed its own funds to finance the riskiest portion of redevelopment projects (including site acquisition and predevelopment for multifamily housing and commercial space in industrial South Phoenix). By taking the riskiest position, RDF set the stage for other lenders (including traditional lenders) to fund the less risky phases of redevelopment. Several of RDF’s community redevelopment projects would not have been built if RDF had not provided the early financing.

The Expanding Resident Owned Communities collaboration helps residents of mobile-home parks to buy the land they live on. Through this collaboration, ROC USA expanded their community outreach to new areas, and combined their lending power with Mercy Loan Fund and Leviticus Fund. By collaborating on these large and unique loans, the group is able to make more loans while reducing the risk to each group member, thus increasing their ability to preserve this often overlooked source of affordable housing.

The Woodlands Community, where ROC USA helped residents to organize and provided financing for them to buy the land under their homes.

One way to raise capital is to sell loans on the secondary market – a method employed by many financial institutions. As a part of the NALCAB Network collaboration, Affordable Homes of South Texas shared its first-mortgage product and its secondary market buyer with its partner Colorado Housing Enterprises (CHE). Now that it can sell mortgages, CHE has increased the velocity and volume with which it acquires capital and makes loans.

Another collaboration executes a more direct means of raising capital. The Calvert Foundation, one of the emerging Small and Medium Enterprises (SME) partners, sells a bond-like debt security directly to investors and uses the proceeds to fund loans to other CDFIs. Calvert markets these “Community Investment Notes” as a way to get competitive returns while supporting community development and social enterprises. The current interest rate on Calvert’s 10-year note is comparable to current rates for investment-grade corporate bonds. So far, Calvert has raised $3.8 million for its SME partners through the sale of Community Investment Notes.

Kevin Edgmon, owner of Roadskulls V-Twin Performance in Denver, worked as a Harley-Davidson service manager for seven years before opening his own shop in 2014, aided by a loan from Community Reinvestment Fund, an SME partner.

The SME lending partners also obtain capital by selling portions of their loans on the secondary market. They are able to do so in part because they make Small Business Administration (SBA) loans, which are partially guaranteed by the federal government. By selling the guaranteed portions of the SBA loans, the SME partners obtain new capital that they can lend to low- and moderate-income income borrowers. In addition, the SME partners have shortened the time it takes to originate SBA loans by adopting a shared technology platform for SBA loan compliance and origination.

Taken together, the PRO Neighborhoods collaborations demonstrate a wide range of strategies to increase the flow of capital to underserved communities. The early results of their efforts offer promising evidence that collaboration can help CDFIs access capital, expand their lending, and do more to support low-income communities and their residents.

Read PRO Neighborhoods Progress Report 2016

CDFI Cluster Demonstration Project

Alexander Von Hoffman
Senior Research Fellow

In December 2013 the JPMorgan Chase Global Philanthropy Foundation issued a call for proposals for groups of Community Development Financial Institutions (CDFIs) to coordinate financial programs to alleviate problems facing low- and moderate-income communities, small businesses, and individuals. In January 2014 the foundation announced awards, totaling $33 million over a three-year period, to seven CDFI collaboratives. At the request of JPMorgan Chase Global Philanthropy, Alexander von Hoffman profiled the characteristics, objectives, methods, and achievements of each of the CDFI collaboratives in the first phases of their work. 

Purpose and Problems of CDFIs

In working- and lower-class neighborhoods in the United States, stability, let alone opportunity, is hard to come by. It can be difficult to get a loan on fair terms to buy a house or expand a business, particularly where African Americans, Hispanic Americans, and immigrants live. In such areas, there is often no transportation to school, jobs, and shops. In some places a store with the necessity of life – food – is nowhere to be found.

Yet conventional banks are often reluctant to make loans for such specialized and sometimes risky purposes. Fortunately, in recent years, federally funded nonprofit lending organizations – known officially as community development financial institutions or CDFIs – have moved in to fill the gap in credit for these needs.

CDFIs are engaged in a demanding business. Their customers may be inexperienced in formal banking or have challenging circumstances – such as a recent home foreclosure, the launch of a new and untested business venture, or even the lack of legal citizenship status.

To provide credit in such situations requires that CDFI officers learn about their clients’ situation and craft appropriate solutions. They might have to customize a loan product or provide personal technical assistance. In more extreme cases, CDFI officers may have to seek out and educate people about the benefits of proper credit.

Given the nature of CDFIs’ business, many of them find it difficult to provide credit on a scale large enough to make a visible impact on low-income communities. Low balance-sheets, lack of operating capital, and insufficient revenue streams can prevent CDFIs from increasing lending activities or expanding their service areas geographically.

Successful CDFIs have found that one of the best ways to overcome these obstacles is to collaborate with other CDFIs.

The First Round of PRO Neighborhoods Awards

To jumpstart collaborations among CDFIs, in January 2014 JP Morgan Chase Global Philanthropy Foundation awarded seven CDFI collaborative clusters, including twenty-seven CDFIs doing widely different work in diverse locales. In the first phase of the foundation’s PRO Neighborhoods program (Partnerships for Raising Opportunity in Neighborhoods) these grants totaled $33 million over a three-year period.

Although the grant period has more than a year to run, our initial evaluation shows the awards have had a striking effect both on the ground and on the CDFIs themselves.

The award capital and its leveraged investment have helped CDFIs strengthen their balance sheets immensely. The seven collaborative clusters have so far raised more than $226 million, or almost seven times the original amount, to carry out their community development programs.

CDFI members of the clusters have ramped up scale of production and expanded their reach across new geographies and types of customers. They have also devised new methods of communication and lending practices suited to the oft-neglected needs of low-income clients.

The CDFI clusters have undertaken a remarkably wide variety of endeavors, including lending to small businesses that are minority-owned or in low-income neighborhoods, helping mobile-home owners purchase and manage their communities, increasing the provision of fresh healthy food, aiding and financing the minority and immigrant owners of low-rent apartment buildings in Chicago, and generating equitable transit-oriented development in the poor and working-class Latino neighborhoods of Phoenix.

The process of collaborating itself helped boost the participating CDFIs. By meeting, discussing, and coordinating with one another, leaders and staff members learned about obstacles in the field, ways to mesh business cultures, and best practices to achieve their desired results.

Having made a great impact on low-income communities and numerous CDFIs that serve such communities, the first round of the PRO Neighborhoods awards has demonstrated that funding CDFI collaborations can be an effective way to support a wide array of underserved populations. Furthermore, the awards is project has helped to lay the foundations for the growth of these CDFIs that will allow them to expand their programs into the future.